Our Clients
Background & Brief
Limavady Borough Council is responsible for delivering many services and facilities to both residents and visitors to the Borough. Providing a "strategic steer" for all public sector activity within the Borough, the Council recognised the importance and need for a cohesive Internet and communications strategy.
Tibus was engaged in January 2006 to review internal communications and deliver an intranet-based solution to tackle identified challenges. The Council website was also re-developed and launched in 2007 to better support the local community and fulfil the information needs of their diverse target audience.
Services
Professional Services
- Consultation with Council departments to establish internal and external information needs and priorities
- Project planning and management
- Training and guidance in establishing suitable taxonomies and the publishing of content on the website & intranet
- Search engine optimisation (SEO) advice
- On-going advice, support and maintenance
Design & Development
- Interface design in line with corporate guidelines and audience priorities (website & intranet)
- Development of both the intranet and website platforms incorporating logical structures and navigation aids
- Integration of the Hands On content management system
- Onsite fileserver configuration and firewall (intranet platform)
Results
- Improved Knowledge Management: The rollout of the intranet solution allows users to securely access and share information via a web browser where and when required
- Information Security: User profiles are easily managed allowing information to be delivered based on staff job function or their role within the council
- Improved Business Processes: The website allows users access resources, purchase items and make certain applications online
- Enhanced Search Engine Visibility: The website has been optimised for search engine performance improving the visibility of the Council
- Consistent Branding: The application of Council style guides throughout both applications have created a uniform and professional feel
- Effective Content Management: The integration and application of the Hands On content manager ensures information is updated and published in a timely fashion and is compliant with accessibility and usability guidelines.
- Greater User Interaction: The website encourages the public to engage with the council and fosters feedback and public involvement in a range of areas.
The intranet and website allow the council to provide relevant and usable information to those that need it. As a knowledge-sharing tool the intranet facilitates and improves employee process and task completion.
