Tibus - Case Study: Ace Fixings

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We deliver digital solutions for all sectors of business and government in the UK and Ireland, from SMEs to multi-nationals to central government departments.

Background & Brief

Ace Fixings is one of the largest independent fixings and power tool distributor in UK and Ireland. Spanning four sites across both islands, it has an extensive range of over 30,000 different products, ready to meet the construction industry’s needs at any given time.

Operating in a fast-paced and demanding trade environment, Ace Fixings needed an Internet Service Provider that could meet its requirements as it grew – one that could provide service in England, Northern Ireland Scotland and the Republic of Ireland, all on a transparent basis.

Services

  • Business Broadband Internet Access for its sites across the UK and Ireland
  • Dedicated Managed Hosting and pro-active management
  • Dedicated Firewall provision and management
  • Integration with core manufacturing and CAM Systems
  • Daily operational support for Internet technologies including email
  • Hosting for its numerous corporate websites
  • IT steering and pro-active support on an ongoing basis
  • True 24x7 monitoring / instant response for systems
  • Email services
  • Management of Domain Name portfolio
  • Secure inter-site links and managed VPNs

Working closely with the forward thinking IT management at Ace Fixings, Tibus has advised on and then delivered a number of diverse Internet-centric projects. All are designed to improve working processes and support increased responsiveness in a very competitive trade sales environment.

Results

  • Reliable Broadband service for critical online business activity and email access
  • Integrated networking achieved through secure VPNs between sites
  • Brand integrity protected through 100% uptime for websites
  • Improved sales by appropriately hosting two successful e-commerce sites
  • Robust service through minute-by-minute service monitoring and 24x7 response
  • Strong relevant advice on specific future technology developments
  • Seamless solutions through open and positive collaboration with other 3rd party technology providers and advisors
  • Improved communication with suppliers and key customers through secure online facilities integrated with core back-end systems

Relevant Web Addresses

For power tools from Dewalt, Bosch, Makita, Milwaukee, Paslode, Ryobi, Panasonic, aeg, visit Ace Fixings online at www.acefixings.com.

Their sister company, New World Developments Ltd was established in 1995 as a manufacturer of a range of high quality uPVC door panels.  View the New World Developments website.